When it comes to the workplace, everyone, no matter what job function, has interactions with other people. People perform their best at work when they feel involved in purposeful work that develops who they are, and when they feel valued, cared for, consulted, respected, informed and understood. Research has also shown that people often perform their worst when they feel unproductive feelings, such as feeling overly worried, frustrated, concerned, stressed, inadequate and fearful.

During this 1-day program, participants will improve their understanding of emotions and emotional intelligence. They will also explore and practice techniques for demonstrating emotionally intelligent workplace behaviours and how to effectively develop them.

Specifically, participants will:

• Explore the neuroscience of emotions and emotional intelligence.

• Explore techniques for developing self and other awareness.

• Practice applying models and techniques for enhancing individual motivation and engagement at work.