What is Emotional Intelligence?
Emotional Intelligence (EI) is a set of skills that help us better perceive, understand and manage emotions in ourselves and in others. These skills are as important as your intellect (IQ) in determining success in work and in life.
Why is Emotional Intelligence an important skill to learn today?
Everyone, no matter what job function, has interactions with other people. Your capacity to understand your emotions, to be aware of them and how they impact the way you behave and relate to others, will improve your ‘people ‘skills and help you ultimately be more satisfied and successful. We can apply these skills to help us become more conscious of our own and others’ feelings and more conscious of the influence emotions are having on our decisions, behaviour and performance.